FAQs

What is Nomo Rewards?

Nomo Rewards is an exclusive platform for Nomo Bank customers to access bespoke offers and rewards. 

How do I join Nomo Rewards?

You will receive a unique code from Nomo via email. 

The first time you visit the Nomo Rewards site, you will need to register by entering your email address, unique code and create a password.

You will then be able to log-in using your email address and password in future.

How do I use Nomo Rewards?

You can access your offers and rewards here on the Nomo Rewards site. You will need to log-in to access your offers. Each offer will have its own set of terms and conditions.

How often are offers updated?

Every 3 months your exclusive offers will be refreshed and updated. The validity period of each offer can be found in the terms and conditions.

Can I share my offers with others?

Offers on Nomo Rewards are exclusively for Nomo Bank customers and cannot be shared. Some offers can be applied to a group and some may be just for the individual. Please check the terms and conditions for more information.

Do I need to provide any proof to claim offers?

Some offers may require you to present proof that you are a Nomo Bank customer. Please refer to the specific offer details for more information. You should not share any bank information with the reward partners.

Who do I contact about my Nomo Rewards?

If you have any questions about Nomo Rewards or your Nomo Rewards account, please email the customer service team on [email protected] and somebody will be in touch to help.

Who do I contact about my Nomo Bank account?

If you have a question regarding your Nomo Bank account, contact Nomo Bank support:

By email at [email protected].

By phone on +44 (0)20 3991 0400

Nomo Bank Customer Services team is available to help you in either English or Arabic 24/7.