We want to encourage customers to try our Oat Bars completely risk free – so if you don’t love them, we’ll give you your money back. All the details on how to claim your refund can be found on the Terms & Conditions page on this website.
You can participate in the promotion if you purchase a qualifying product between 5th May 2025 - 3rd October 2025.
Only the Bio & Me Oat Bar 3 Packs in the following flavours qualify:
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Cocoa Hazelnut
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Toffee Apple
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Berry Boost
All other flavours as well as Bio & Me products are excluded.
This offer is valid on eligible products purchased in store and online at participating Sainsbury’s, Tesco and Waitrose stores in the United Kingdom.
Please follow the instructions on the home page; just provide us a copy of your proof of purchase and tell us why our product(s) didn’t meet your expectations. We’ll check your claim details then send a link so you can give us the details we need to process your refund.
Once we’ve checked everything and you’ve supplied your details, your refund will be paid within 14 days via BACS transfer direct to your bank account.
Sorry, this is limited to one single claim (for one product/pack) per participant, household, email address and bank account.
If you’ve already returned your product to the retailer for a refund, you won’t be able to make a claim under this offer.
Unfortunately, your claim will be forfeited. No additional codes will be provided if the original one expires.
Please make sure that your [receipt/proof of purchase] can be clearly read, shows the product purchased, the date of purchase and the retailer you bought from or we wont’ be able to process your claim.