FAQs

Where do I find my Treats Reference?

Your unique reference code, known as your Treats Reference, that you will need to be able to access the website, is located on your Reward email received from Dial Direct Insurance

How do I claim my JUST EAT Paycode Voucher?

Simply go to the Login Page, enter your email address and Treats Reference, then follow the steps to claim your JUST EAT Paycode Voucher. Please ensure you have the ability to print or save your JUST EAT Paycode Voucher when you click through to claim it, as you will only be able to access the JUST EAT Paycode Voucher page once.

What do I do if I am having trouble logging in?

Ensure you are entering a valid email address, which is the email address Dial Direct hold on their records, and the correct Treats Reference that you have been provided with in the email from Dial Direct Insurance.

Who do I contact if I’m having difficulty claiming?

If you are experiencing difficulties in claiming your reward, please contact [email protected] or call 01908 597039 with your reference code.

How do I redeem my Paycode Voucher at JUST EAT?

Firstly, create a JUST EAT account or if you have already signed up, simply log into your existing account. Once you have created your account, or you have logged in click on your profile, and then click on redeem a gift card. Enter your code into the box provided by JUST EAT. A balance of £10 should then be added to your account which can be used at any JUST EAT restaurant in your location through their website or app.

What does my JUST EAT Paycode Voucher entitle me to?

Your JUST EAT Paycode Voucher can be redeemed for a balance of £10 towards food from any JUST EAT restaurant.

How many times am I able to view my JUST EAT Paycode Voucher?

You are only able to view your JUST EAT Paycode Voucher once, so please ensure that when you are ready to claim your JUST EAT Paycode Voucher you are able to save it as a PDF or print it.

When will by my JUST EAT Paycode Voucher expire?

Your JUST EAT Paycode Voucher will need to be added to a registered JUST EAT online customer account via www.just-eat.co.uk. Once the Paycode Voucher has been added to your account you will have 6 months to use the balance.

How long will I have to verify my email address?

Once you entered your Treats Reference you will be sent a verification email to the email address you have registered. You will have 30 days from the date of the email to verify your email address and claim your reward.